Emergency triage on the phone
Burst pipes, sewage backups and no water are escalated to your on-call plumber immediately; dripping faucets get booked for the next open slot.
HomerAI for plumbing companies
Plumbing software that answers the burst pipe and books the morning slot
Plumbing emergencies don't keep office hours. HomerAI answers on the first ring, talks the caller through stopping the water, books a real slot, and escalates when it can't wait. Then it gives your plumbers the checklists and photos that justify the invoice.
Sound familiar?
What gets in the way for plumbing companies
- Water at 4am goes to whoever answers. An emergency caller won't leave a voicemail. They'll call the next plumber on the list.
- Drain and repipe quotes stall. The homeowner says "let me think about it" and nobody calls back.
- Disputes over what was there before. "It wasn't leaking before you came" is hard to answer without a photo.
AI receptionist
Every plumbing call answered, qualified and booked
Homer answers your line 24/7 — nights, weekends and while your office is on another call. It asks the questions your best CSR would, books into real open slots, and escalates anything urgent to your on-call person.
- Written from your website. Homer's instructions are drafted from your own services and service area.
- Hands off gracefully. Any caller who asks for a person gets one, with the details already gathered.
- Spanish and English, switching mid-call when the caller does.
There's water everywhere, I think a pipe burst under the sink.
Let's stop the water first. There should be a shut-off valve under the sink — turn it clockwise. Is it stopping?
Yeah, that did it.
Good. Ray can be there at 7am. That's an $89 diagnostic, waived if you go ahead with the repair. Shall I lock it in?
Done. Job created · Ray assigned · on-call notified · confirmation texted. Call time 2m 14s.
An example call. Your receptionist uses your services, prices and schedule.
Checklists & photo proof
Know exactly what was done on every plumbing job — and when
Build a checklist once and your crew works it on every job. Each item is stamped with the tech's name and the exact time, readings are captured on the spot, and before-and-after photos with annotations are attached to the job.
- Drafted from your website. Homer creates a checklist for each service you list — you review and adjust.
- Pass, flag or fail, readings and component checks, with required items your crew can't skip.
- Proof for customers and insurers. A clean, timestamped record of the work.
Plumbing Service Call
Locate and confirm source of leak
PassFlagFail
✓ Jordan M. · 10/14/2026, 8:12 AM
✓
Water shut off / isolated
✓ Jordan M. · 10/14/2026, 8:31 AM
Static water pressure (PSI)
62
✓ Jordan M. · 10/14/2026, 8:46 AM
Fixtures checked
✓ Kitchen✓ Baths✓ Laundry✓ Water heater
✓ Jordan M. · 10/14/2026, 9:05 AM
No leaks after repair
PassFlagFail
✓ Jordan M. · 10/14/2026, 9:22 AM
Built for the work
How plumbing companies use HomerAI
Photos inside the wall
Before-and-after photos with arrows and notes show the homeowner exactly what was corroded and what was replaced.
Water heater records
Track tank or tankless, make, model and install date, so the replacement conversation starts before it floods the garage.
Quote follow-up for big jobs
Repipes, sewer lines and water heater replacements go into a sequence instead of a sticky note.
Sales follow-up
Follow up on every plumbing quote, automatically
Most jobs are lost to silence, not to “no.” Build a follow-up sequence once and HomerAI sends the texts and emails and drops the calls onto your team's list, on business-day timing.
1
Send estimate with card payment link
Send
···
2
"Want us to hold a slot this week?"
Text
···
3
Check on the leak
Call
4
What happens if it waits
Email
Stops on reply. A booked job or an answered call ends the sequence automatically.
Marketing
Campaigns plumbing companies run from HomerAI
Email, SMS and social posts built from your own customers and job photos.
Frozen-pipe warnings
Text customers how to protect outdoor spigots the day before the first hard freeze.
Water heater age campaign
Email customers whose water heater is over ten years old about a replacement check.
Emergency-response stories
"Burst pipe at 2am, fixed by 9" posts, built from the real job photos.
Run more than one trade?
One platform for every service you offer
See HomerAI set up for your plumbing business
Bring your website. We'll show you the receptionist, checklists and follow-up Homer drafts from it.