Data entry disappears
Homer writes the job notes from the tech's voice memo, tags the equipment, updates the customer record, and files the photos. Nobody types a summary at 7pm in the truck.
AI-native field service management
The field service platform that runs the busywork itself.
Every other FSM gives your team a place to type things in. HomerAI answers your phones, chases every quote until they say yes, proves the work with before & after photos, and checklists the job so nothing gets missed.
- Live in 2 weeks
- We migrate your data
- No per-seat penalty
7:30a
Furnace tune-up — 412 Oakmont Dr
Paid
9:15a
No heat — 88 Beckett Ln
AI booked
11:00a
Water heater leak — 1907 Cedar St
Urgent
1:30p
AC install estimate — 55 Harbor Way
Estimate
Homer: Cedar St is 6 min from Marcus and he has the part on the truck.
Moving it to him saves 41 minutes of drive time. Reassign?
Built for the trades that run on trucks
- HVAC
- Plumbing
- Electrical
- Roofing
- Garage Doors
- Pest Control
- Landscaping
- Appliance Repair
The difference
Legacy FSM is a filing cabinet. Homer is a coworker.
The last generation of field service software was designed so a human could record what already happened. AI got stapled on later, as a chat box in the corner. HomerAI was built the other way round — the AI does the work, and the record is a by-product.
Decisions get made, not queued
When the 2pm cancels, Homer doesn't put a red flag on a screen. It finds the nearest deferred job, checks the part is on the truck, texts the customer, and fills the slot.
You ask questions in English
"Which techs are under 40% close rate on estimates over $5k?" is a question, not a report build. Homer answers from your live data and shows its work.
One platform
Everything the office and the field both need
An AI receptionist on the phones, sales sequences on every quote, photo proof on every job, and checklists your crew actually works — plus the scheduling, dispatch, invoicing and reporting underneath it.
24/7 AI voice agent
Answers every call in one ring — nights, weekends, and while you're on the other line. Qualifies the job, checks the calendar, and books it.
Photo proof on every job
Before & after sliders and marked-up photos that justify the price, win the review, and settle the argument before it starts.
Sales sequences
Emails, texts and call tasks that follow up on every quote automatically, on business-day timing, until they say yes or no.
Checklists with timestamps
Inspection and sign-off lists your crew works in the field, each item stamped with who did it and exactly when.
Autonomous dispatch
Assigns by skill, certification, location, traffic, parts on hand, and membership priority — and re-optimises the board the moment reality changes.
Quotes that write themselves
Good / better / best options priced from your book, built from the tech's findings and photos, sent before they leave the driveway.
Technician copilot
Offline-tolerant mobile app. Talk through the diagnosis, Homer writes the notes, pulls the manual, checks warranty, and prompts the upsell that fits.
Invoicing & collections
Card on file, financing at the door, and a polite AI that follows up on the 30-day-old invoice so your office manager doesn't have to.
Ask-anything reporting
Revenue per truck, membership churn, first-time fix rate, marketing source ROI. Ask in plain English, get the number and the query behind it.
AI receptionist
Never Miss Another Call — Even at 2am
Most home service jobs start with a phone call from someone with a problem right now. HomerAI picks up on the first ring, works out what's wrong, checks your live schedule, and books the job — nights, weekends, and while your CSR is already on the other line.
- Books into real slots. It reads live capacity, skills and drive time, so it never promises a window you can't hit.
- Knows an emergency. Gas smell, no heat in a freeze, active water — escalated to your on-call human immediately.
- Hands off gracefully. Anyone who asks for a person gets one, with the context already gathered.
- Speaks Spanish and English, and switches mid-call when the caller does.
There's water everywhere, I think a pipe burst under the sink.
Let's stop the water first. There should be a shut-off valve under the sink — turn it clockwise. Is it stopping?
Yeah, that did it.
Good. I have a plumber who can be there at 7am — Ray. That's an $89 diagnostic, waived if you go ahead with the repair. Shall I lock it in?
Booked. Job created · Ray assigned · customer texted confirmation · on-call notified. Total call time 2m 14s.
Show your work
Prove Every Job — Before & After, With Annotations
Snap a photo before you start and after you finish, and HomerAI turns them into a drag-to-reveal before/after right inside the job. Circle the problem, drop an arrow, add a note — then send it to the customer to win the review, justify the price, and close the next job. Included on both the Starter and Growth plans.
The full transformation, side by side
Snap a before and after, and HomerAI pairs them into one shareable comparison — slider or side-by-side.
Mark up any photo in seconds
Draw, add arrows and text, and highlight exactly what matters — right on the photo.
Sales sequences
Follow Up on Every Quote — Automatically, Until They Say Yes
Most jobs are lost to silence, not to "no." Build a multi-step follow-up sequence once, and HomerAI works every lead for you — sending emails and texts on their own and dropping call tasks onto your team's list, all spaced out on business-day timing so nothing slips through the cracks.
- Multi-channel by design. Automated emails, text messages, and call tasks in one coordinated sequence.
- Business-day timing. Waits skip weekends, so every touch lands when customers are actually working.
- Set it and forget it. Enroll a contact in one click and reuse your best sequences as templates.
- Included, not an add-on. Sales sequences come standard on the Starter and Growth plans.
A five-step quote follow-up, running on its own.
Checklists
Know Exactly What Was Done — And When
Build inspection and sign-off checklists for any job, then let your crew work the list in the field. The moment a task is marked complete, HomerAI stamps it with the tech's name and the exact date and time — so you get a verifiable record of the work, and your customers get proof it was done right.
- Timestamped completion. Every item logs who checked it off and the exact date and time — down to the minute.
- Pass, Flag, or Fail. Turn any inspection point into a clear sign-off with a single tap.
- Required steps & live progress. Mark critical items as required and watch the progress bar fill as the job gets done.
- Proof for customers & insurance. A clean, timestamped record of exactly what was completed on every job.
AC Tune-Up
Replace / inspect air filter *
PassFlagFail
✓ John Doe · 07/21/2026, 8:57 PM
✓
Clean condenser coils
✓ John Doe · 07/21/2026, 8:57 PM
Refrigerant pressure (PSI)
130
✓ John Doe · 07/21/2026, 8:57 PM
Inspect components
✓ Compressor✓ Capacitor
✓ Contactor✓ Blower motor
✓ All four verified — John Doe · 07/21/2026, 8:57 PM
System cooling verified *
PassFlagFail
✓ John Doe · 07/21/2026, 8:57 PM
Honest comparison
What "AI-native" actually changes
Most FSM vendors now ship an AI feature or two. The difference is whether the AI is a button you press or the thing running the workflow.
| Day-to-day reality | Traditional FSM | HomerAI |
|---|---|---|
| After-hours call comes in | Voicemail, or an answering service that takes a message | Answered, qualified, and booked into a real open slot |
| Assigning tomorrow's board | A dispatcher drags cards around for an hour each morning | Optimised overnight; dispatcher reviews exceptions only |
| A job runs long | Everything behind it slips; customers call in to ask | Board reshuffles, affected customers get a new ETA by text |
| Writing up the job | Tech types notes after hours, or they never get written | Dictated on site, structured and filed before the next stop |
| Building an estimate | Back to the office, dig through the price book, email it tomorrow | Drafted on site from findings, presented before leaving |
| A new report | Submit a request, wait, or export to a spreadsheet | Ask the question, get the answer and the underlying query |
| Onboarding a new CSR | Weeks of shadowing to learn the software and the price book | Homer handles the routine calls while they learn the exceptions |
A Tuesday, start to finish
What actually happens while you're not watching
-
04:12
A pipe bursts in a rental
Homer answers on the first ring, recognises an emergency, confirms the address and the shut-off location, and books the 7am slot. Your on-call tech gets a push notification, not a 4am phone call.
-
06:40
The board is already built
Fourteen jobs sequenced across five trucks by skill, drive time, parts on hand, and membership priority. Two conflicts flagged for a human to look at. Everything else is settled.
-
10:05
A tech finds a cracked heat exchanger
He describes it out loud and photographs it. Homer writes the findings, checks the unit's warranty status, and drafts three replacement options at your margins. He presents it in the kitchen.
-
14:20
A customer cancels
Instead of a dead hour, Homer pulls forward a deferred repair four minutes away, confirms the part is on the truck, texts that customer, and gets a yes.
-
18:30
The day closes itself
Invoices out, cards on file charged, review requests sent to the eleven customers who rated the visit well, tomorrow's board drafted. Your recap is three paragraphs, not a spreadsheet.
You stay in charge of the decisions that matter
Homer runs on rules you set. Choose what it can do on its own — book, reschedule, quote up to a dollar threshold, discount — and what needs a human nod. Every autonomous action is logged with the reasoning behind it, and any of it can be turned off.
- Per-action autonomy settings
- Full audit trail of every AI decision
- Escalation to a human at any point in a call
- Your data stays yours — export it any time
Call the AI yourself. Right now.
This is the same voice agent that answers for our customers. Try to book a job. Try to confuse it. No signup, no form — just call.
Live demo line 1-218-380-6860Free to call · No account needed · Available 24/7
Where the money shows up
The four numbers owners actually watch
Homer is not a productivity toy. These are the levers it pulls, and the ones we hold ourselves to in your first quarter.
Missed calls
Every call answered on the first ring, including the 60–70% that arrive outside office hours
Drive time
Continuous re-optimisation instead of a board that's set once at 7am
Estimate speed
Options presented on site, while the customer is still standing in front of the problem
Admin hours
Notes, invoices, follow-ups and review requests handled without an office headcount
We publish per-customer results only once they're verified with the customer. See how we measure it.
Plays well with your stack
Keep the tools that already work
Accounting, payments, phone, and lead sources connect out of the box. Everything else is reachable through our API and webhooks.
QBQuickBooks
Accounting sync
Accounting sync
SStripe
Card payments
Card payments
TwTwilio
Voice & SMS
Voice & SMS
GGoogle LSA
Lead capture
Lead capture
See it run on your jobs, not a canned demo
Twenty minutes. We'll load a week of your real call volume and job mix, and show you exactly what Homer would have done with it.