The full transformation, side by side
Snap a before and after, and HomerAI pairs them into one shareable comparison — slider or side-by-side, then export it to send.
The platform
Every system that used to need its own app
HomerAI isn't a suite of modules you stitch together. It's one model of your business — customers, equipment, techs, parts, prices, and the calendar — that every part of the platform reasons over.
AI voice agent
It answers before the second ring. Every time.
Most home service calls that go to voicemail never call back — they call the next company on the list. Homer picks up on nights, weekends, holidays, and during the eleven minutes your CSR is on another line.
- Qualifies properly. Trade, symptom, urgency, address, equipment age, whether they're a member, and how they heard about you.
- Books real slots. It reads the live board — capacity, skills, drive time — so it never promises a window you can't hit.
- Knows an emergency. Gas smell, no heat in a freeze, active water. It escalates to your on-call human immediately.
- Hands off gracefully. Any caller who asks for a person gets one, with the context already gathered.
- Speaks Spanish and English, and switches mid-call when the caller does.
There's water everywhere, I think a pipe burst under the sink.
Let's stop the water first. There should be a shut-off valve under the sink — turn it clockwise. Is it stopping?
Yeah, that did it.
Good. I have a plumber who can be there at 7am — Ray. That's a $89 diagnostic, waived if you go ahead with the repair. Shall I lock it in?
Booked. Job created · Ray assigned · customer texted confirmation · on-call notified. Total call time 2m 14s.
Autonomous dispatch
The board builds itself, then keeps rebuilding
A dispatcher optimises once, at 7am, with the information they had at 7am. Homer re-optimises every time something changes — a job runs long, a truck breaks down, a customer cancels, a same-day emergency lands.
- Considers what dispatchers can't hold in their head: certifications, live traffic, parts on each truck, membership SLAs, overtime cost, and who closes best on that job type.
- Fills the gaps. Cancellations get backfilled from deferred work and maintenance due lists automatically.
- Tells the customer first. When a window slips, the affected customers get a new ETA before they think to call you.
- Explains itself. Every assignment comes with the reasoning, and your dispatcher can override any of it.
11:04
Emergency: no A/C, 1907 Cedar St
New
→
Assigned to Marcus R.
Auto
→
Marcus' 1:30p moved to Dani P.
Shifted
Net effect: SLA met, 41 min of drive time saved, no second truck rolled, one customer text sent. Zero dispatcher keystrokes.
Technician copilot
Your best tech's brain, on every truck
The mobile app works in a basement with no signal and syncs when it comes back. Techs talk; Homer types. The write-up is done before they pull out of the driveway.
- Voice-to-record. "Cracked heat exchanger, unit's a 2011 Carrier, customer's out of warranty" becomes structured findings, equipment history, and photos filed to the right job.
- Answers on the spot. Model-specific manuals, wiring diagrams, error codes, and what your own techs did last time they saw it.
- Prompts the right conversation. Not a hard upsell — the maintenance plan when the unit's aging, the surge protector when the panel warrants it.
- Takes payment at the door. Tap-to-pay, financing application, signature capture, receipt emailed.
"Heat exchanger's cracked, I can see the split. 2011 Carrier 58STA. Out of warranty. Told her I'd price a replacement."
Findings: cracked heat exchanger (visual). Equipment: Carrier 58STA, mfg 2011, out of warranty. Safety: unit red-tagged. Recommendation: full replacement.
Filed
3 replacement options drafted
Review
Homer: She mentioned a newborn last visit. The mid option includes the media filter upgrade — worth leading with.
Show your work
Prove Every Job — Before & After, With Annotations
Snap a photo before you start and after you finish, and HomerAI turns them into a drag-to-reveal before/after right inside the job. Circle the problem, drop an arrow, add a note — then send it to the customer to win the review, justify the price, and close the next job. Included on both the Starter and Growth plans.
Mark up any photo in seconds
Draw, add arrows and text, and highlight exactly what matters — right on the photo, in the colour that stands out against the wall.
Justify the price
A homeowner who sees what was behind the panel stops asking why the invoice looks like that. The photo does the explaining.
Win the review
A dramatic before/after is the thing customers actually share. Send it with the review request and watch the response rate change.
Settle the dispute
Timestamped photos of the condition you arrived to, attached to the job record, end the "it wasn't like that before" conversation.
Checklists
Know Exactly What Was Done — And When
Build inspection and sign-off checklists for any job, then let your crew work the list in the field. The moment a task is marked complete, HomerAI stamps it with the tech's name and the exact date and time — so you get a verifiable record of the work, and your customers get proof it was done right.
- Timestamped completion. Every item logs who checked it off and the exact date and time — down to the minute.
- Pass, Flag, or Fail. Turn any inspection point into a clear sign-off with a single tap.
- More than tick boxes. Capture readings, tick off individual components, and require the items that matter.
- Proof for customers & insurance. A clean, timestamped record of exactly what was completed on every job.
AC Tune-Up
Replace / inspect air filter *
PassFlagFail
✓ John Doe · 07/21/2026, 8:57 PM
✓
Clean condenser coils
✓ John Doe · 07/21/2026, 8:57 PM
Refrigerant pressure (PSI)
130
✓ John Doe · 07/21/2026, 8:57 PM
Inspect components
✓ Compressor✓ Capacitor
✓ Contactor✓ Blower motor
✓ All four verified — John Doe · 07/21/2026, 8:57 PM
System cooling verified *
PassFlagFail
✓ John Doe · 07/21/2026, 8:57 PM
Quoting & sales
Present the options while you're still standing there
The gap between diagnosis and price is where jobs die. Homer closes it to minutes, using your price book, your margins, and your good/better/best structure.
Priced from your book
Your task codes, your labour rates, your markup rules. Homer doesn't invent prices — it applies yours, including member discounts and seasonal promos.
Three options, always
Repair, mid-tier replacement, premium replacement — with the trade-offs written in plain language a homeowner can actually weigh.
Financing pre-checked
Monthly payment shown next to the sticker price, with a soft-pull approval the customer can complete on the tech's tablet.
Follow-up that doesn't nag
Unsold estimates get a considered follow-up sequence — and when the customer replies with a question, Homer answers it.
Deferred work remembered
Every "not this year" becomes a dated opportunity that resurfaces at the right moment, not eighteen months too late.
Membership built in
Plan enrolment offered where it genuinely pays for the customer, tracked for renewal, and never double-sold.
Sales sequences
Follow Up on Every Quote — Automatically, Until They Say Yes
Most jobs are lost to silence, not to "no." Build a multi-step follow-up sequence once, and HomerAI works every lead for you — sending emails and texts on their own and dropping call tasks onto your team's list, all spaced out on business-day timing so nothing slips through the cracks.
- Multi-channel by design. Automated emails, text messages, and call tasks in one coordinated sequence.
- Business-day timing. Waits skip weekends, so every touch lands when customers are actually working.
- Set it and forget it. Enroll a contact or company in one click, and reuse your best sequences as templates.
- Stops when they reply. A booked job or an answered call ends the sequence — nobody gets chased after they've said yes.
- Included, not an add-on. Sales sequences come standard on the Starter and Growth plans.
Five steps, six days, zero reminders on your calendar.
Billing & back office
Invoices out the same day. Money in without the chasing.
Cash flow in the trades dies from a thousand small delays — an invoice not sent, a card not run, a follow-up nobody had time for. Homer removes each one.
- Invoice generated from the job, not retyped from it — parts, labour, tax jurisdiction, and warranty terms already right.
- Two-way QuickBooks sync so your bookkeeper stops reconciling two systems by hand.
- Polite, persistent collections. Homer follows up on ageing receivables in your voice, and flags the ones that need you personally.
- Parts & inventory tracked per truck, with reorder triggered by what's actually been consumed on jobs.
- Payroll-ready timesheets from GPS, job clock-ins, and commission rules you define.
End of day, automatically
- 18 invoices generated and sent
- 11 cards on file charged
- 6 review requests sent to happy customers
- 3 ageing invoices followed up
- 2 parts reorders raised with your supplier
- Tomorrow's board drafted, 2 conflicts flagged
Delivered as a short evening summary you can read on your phone in a minute.
Reporting
Ask the question. Get the number.
No report builder, no BI consultant, no exporting to a spreadsheet at 10pm. Ask in plain English and Homer answers from live data — and shows the query it ran so you can trust it.
"Which marketing source produced the highest average ticket last quarter?"
"Show me techs whose callback rate is above 8% this month."
"How many maintenance agreements are up for renewal in the next 60 days?"
"What did we lose to unbooked after-hours calls before we switched?"
Configured per trade
It already knows your work
Homer ships with trade-specific job types, diagnostic vocabulary, equipment models, and price book structure — so you're tuning, not building from an empty database.
HVAC
Seasonal demand curves, maintenance agreements, refrigerant tracking, permit workflows, IAQ add-ons.
Plumbing
Emergency triage, water heater sizing, repipe estimating, camera inspection attachments, backflow certs.
Electrical
Panel and service upgrades, EV charger installs, permit and inspection scheduling, licence-based routing.
Roofing
Storm surge scheduling, insurance claim documentation, measurement reports, crew scheduling.
Garage doors
Spring and opener catalogues, safety inspection flows, same-day emergency capacity.
Pest control
Recurring route optimisation, chemical logs, state reporting, contract renewals.
Landscaping
Recurring crews, weather-driven rescheduling, seasonal contracts, multi-property accounts.
Appliance repair
Model and serial lookup, parts availability before dispatch, manufacturer warranty claims.
Trust & control
Autonomy you can dial in
Permission by action
Decide what Homer does alone and what waits for a human — booking, rescheduling, discounting, quoting above a threshold. Change it any time.
Every decision logged
Each autonomous action records what Homer knew, what it chose, and why. Call recordings and transcripts are retained on your policy.
Your data leaves when you do
Full export of customers, jobs, equipment history, and invoices in open formats. No hostage-taking, no export fee.
Bring us a week of your real calls
We'll run your actual job mix through Homer and show you the board it would have built.